You made it such an enjoyable experience and the help and assistance you gave us throughout was invaluable – and contributed hugely to the success of such a fabulous film.I would especially like to thank you for your efficiency, professionalism and positive can-do attitude which was a huge asset in making the film work.Kulwant
I never really write in about good customer service but but i feel that i have to after the experience we had with your staff, we booked the boat trip for Saturday the 15th at 13.00. but me and my partner arrived 10 Mins late and we thought we would have missed it however though Emma was more, then happy to call the boat back for us and she made us feel so much better also the Guide John was great and the Skipper John. As me and my partner work overseas as holiday reps we know what’s its like when all you get is complaints and i know when people have a good service they forget to write it. John the guide gave us loads of info and made it fun for us….. he was great at his stuff could you please pass this on to the staff… and again thanks for all your hard work.Matthew Nerney
I would like to take this opportunity to say how great all your staff are, so friendly and knowledgeable and making the whole experience brilliant! I would like to make a special mention to John and Charlie who were manning Boat 1 at 14.00 on 02.10.11 (Sunday) as that’s the one me and my sister were aboard, I had treated my sister and she had no idea what she was going to be doing and she had a fab time and thanks to Charlie’s sense of humour and John’s brilliant skills as a skipper we both thoroughly enjoyed ourselves and had a good laugh. Also when we had left the boat my sister and I were standing on the embankment when Charlie came up because he was taking a quick break, I caught his attention to ask a question and he politely spent time with us to answer. I feel he went the extra mile and obviously is a genuinely nice guy but also an asset to your company. Keep up the good work guys and we hope to see you again in the not too distant future. Thanks to everyone again for making our day!Ange
Took my dad on this for his birthday. Certainly very exhilarating. I’d say this is an ‘experience’ tour rather than an ‘information’ tour. You get to tear down the Thames in a speedboat. I did feel like James Bond at the start of ‘The World is Not Enough’. Great fun”Sam
What a fantastic experience!!! Friendly staff. We were welcomed at the pier by a very helpful and friendly young lady who set us up with coats and lifejackets. We we boarded the boat to start the “Experience”. The trip was just fantastic. We had a birthday in our party, we had a sing along to Happy bithday music at high power speeds. The commentary was very informative. But the Speed and turns of the boat were obviously the highlights. I can honestly say the trip ended too soon.What a fantastic experience.Chukka
Hi Charlotte and Dean, I just want to say thank you for a fab trip, and for the photos for James’s birthday. It is definitely the best experience on the Thames! And apart from all this, thank you for being so hospitable with us. We are certainly looking to bring others with us during the summer. So we’ll see you again soon I hope.Tanya Franks and James Barriscale
Fabulous, simply fabulous!
Dave and Tim were outstanding and our guests were surprised and thrilled by the entire experience.
Thank you for making it so easy to arrange such a memorable afternoon.
One of the best experiences ever!Ellen
Thames Rib Experience are awesome! Professional, friendly and they provide a great product that gets the heart pumping. It has to be the best (and quickest) way to see London. Keep up the great work!Michael Chidzey
This surely must go on the list of the top Five things to do in London. This was a family treat for me for my 73rd birthday. It was an incredible experience, not only a very informed and humorous commentary, including pointing out the ‘eccentric power walker’ and a host of other very interesting things, including the history of the river, its buildings and bridges, bringing out things we never knew about the City of London and its river. We started sedately towards the Houses of Parliament, before turning around and covering ten miles of the river down and through the Thames Barrier. On that part of the journey, picking up speed we, my wife and I, were thrilled at the surge of power. …But this was nothing in comparison with the return trip, not only the speed but the amazing twists and turns brilliantly executed by our pilot for the day, leaving us, me in particular feeling like a 25 year old, it certainly was one of the most exhilarating trips I have ever done. We would highly recommend this experience to people of all ages, I am 73, my wife 70, and we look forward to revisiting the Thames in this wonderful way. Our sincere thanks to the Team of the day, which includes the young lady who received us as we booked in, the pilot and the guide, all of whom, from the very first, made us very welcome. I will add here that I am not known for writing reviews or even ticking boxes, this I hope shows how impressed my wife and I were with the whole ‘Thames RIB Experience’Graham & Sandra
I can honestly say it has been an absolute pleasure dealing with such professional and accommodating staff -my experience has been first class, from booking, your accounts, the H@S paperwork, being on the water and to the follow up email after the tour. I am more than happy to recommend your organisation to all.Susan Good